Shizuka Ryokan japanese country spa & wellness retreat

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Three-Nighter B&B
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Book $309 299 159 Sold
Hot!
159
159 Sold Sold Sold Sold Sold Sold Sold Sold Sold
Two-Nighter B&B
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Book $319 309
Hot!
199
Sold 239
Hot!
199
Sold Sold Sold Sold Sold Sold Sold Sold Sold
One-Nighter B&B
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Book $350 300 249 Sold 260 260 Sold Sold Sold Sold Sold Sold Sold Sold Sold
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Property Information

Shizuka Ryokan japanese country spa & wellness retreat
+61 3 5348 2030
7 Lakeside Drive
Hepburn Springs VIC 3461
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Shizuka Ryokan japanese country spa & wellness retreat

Australia's renowned and authentic Japanese guesthouse, Shizuka Ryokan is an indulgent retreat featuring traditional accommodation, delicious cuisine, luxurious spa services and therapeutic wellness treatments. "Victorian Tourism Award" winner, multiple runner-up and finalist and also three-time winner of the "Hepburn Regional Tourism Award", the inn has been featured on virtually all major travel and lifestyle television programmes and magazines in Australia and is also well known and respected in Japan and internationally.

Set amid tranquil bushland in Victoria's picturesque "Spa Country", Shizuka Ryokan is fully authentic in every detail including its architecture, furnishings, gardens and interior design. Even more important is the genuine and warm hospitality of the Japanese and local hosts, offering generous and personalised service including the signature four-course dinner which may be served individually to guestrooms. Whilst highly traditional, Shizuka Ryokan also caters for common creature comforts which are provided in a truly stylish environment. Couples, singles and small groups come to the inn to indulge, relax and immerse in the tranquility and romance.

Located in Hepburn Springs, twin-town to the equally popular getaway destination of Daylesford, Shizuka Ryokan offers the intimacy of just six guestrooms. All rooms feature a double-sized spa, courtyard Japanese garden, genuine yukata cotton robes, mini-bar refrigerator and room service. The retreat also boasts a cosy lounge with an open fire place as well as a sunny deck overlooking bushland frequented by kangaroos, ant-eaters and other native animals and birds.

Shizuka Ryokan is renowned for its fine cuisine, ranging from its sumptuous Japanese banquet dinners to its authentic Japanese or hearty Australian style breakfasts served daily. Dinners must be booked directly and well prior to arrival. The banquet dinners are available on Saturday, Monday and Thursday evenings. Fully licenced, Shizuka Ryokan offers French "Moet & Chandon" champagne for that special celebration, fine local and regional Australian wines to savour as well as a range of Japanese beer, sake and shochu to truly immerse into the Japanese experience.

A comprehensive range of spa treats complete the indulgence, ranging from the signature Geisha Facial to a myriad of luxurious treatments to suit all tastes. Therapeutic wellness services are also on offer and feature Reflexology, Infant Massage Instruction and Oncology Massage. Spa and wellness appointments must be booked directly well prior to arrival.

Shizuka Ryokan is a small piece of Japan less than a 80 minute drive from Melbourne. For Aussies, that's so much more accessible than the long flight to Kyoto.

Property Features

  1. Conference Facilities
  2. Library
  3. Tour Desk
  4. Non-Smoking Rooms
  5. Day Spa
  6. On Site Restaurant
  7. Non-Smoking Property
  8. Concierge
  9. Free Parking
  10. Spa
  11. WiFi Internet

Accommodation Details

Shizuka Ryokan japanese country spa & wellness retreat

Three-Nighter B&B

Three-Nighter B&B

Book

Stay for three or more nights at a great discounted rate for both nights and enjoy our Australian or Japanese breakfast served daily. Check-in is from 2pm and check-out up to a leisurely 11am.

All guestrooms feature authentic hallmarks of traditional Japanese style accommodation including futon bedding, shoji rice paper sliding screens, decorative tokonoma alcoves and genuine tatami straw matting, offering that subtle fragrance unmistakenly reminiscent of Japan.

The rooms also boast some modern-world comforts including air conditioning, central hydronic heating, mini-bar refrigerator, tea and coffee making facilities, hair dryer, toiletries and a CD player. The ensuite bathrooms in each guest suite feature beautiful tiling and accessories.

With the emphasis on relaxation, we consider it a virtue that we do not have televisions or telephones in our guestrooms. Whilst very popular with couples, singles and small groups, the ryokan is regretfully not an appropriate venue for babies and children under the age of 16. In the interests of all guests, we thus cannot accept bookings for those under this age.

Shizuka Ryokan is renowned for not only the hospitality of our Japanese staff but also for our authentic cuisine. We offer the signature four-course Japanese banquet dinner on Saturday, Monday and Thursday evenings.

Because the choice of in-house spa and massage treatments is so wide and the selection decision so highly personal, we offer our various spa services and wellness treatments to augment your accommodation booking if and as you may desire.

  1. Air conditioned
  2. Bathrobes Provided
  3. Hairdryer
  4. Spa
  5. Free Newspaper
  6. Alarm Clock
  7. CD Player
  8. Linen and Towels Provided
  9. Tea/Coffee Making
  10. Mini Bar
  11. Balcony
  12. Daily Room Service
  13. Non-Smoking
  14. Views
  15. Jacuzzi
  16. Fridge - Bar Fridge
  17. Clock Radio
  18. Shower - separate
  19. Wireless Internet

Shizuka Ryokan japanese country spa & wellness retreat

Two-Nighter B&B

Two-Nighter B&B

Book

Stay for two nights at a great discounted rate for both nights and enjoy our Australian or Japanese breakfast served daily. Check-in is from 2pm and check-out up to a leisurely 11am.

All guestrooms feature authentic hallmarks of traditional Japanese style accommodation including futon bedding, shoji rice paper sliding screens, decorative tokonoma alcoves and genuine tatami straw matting, offering that subtle fragrance unmistakenly reminiscent of Japan.

The rooms also boast some modern-world comforts including air conditioning, central hydronic heating, mini-bar refrigerator, tea and coffee making facilities, hair dryer, toiletries and a CD player. The ensuite bathrooms in each guest suite feature beautiful tiling and accessories.

With the emphasis on relaxation, we consider it a virtue that we do not have televisions or telephones in our guestrooms. Whilst very popular with couples, singles and small groups, the ryokan is regretfully not an appropriate venue for babies and children under the age of 16. In the interests of all guests, we thus cannot accept bookings for those under this age.

Shizuka Ryokan is renowned for not only the hospitality of our Japanese staff but also for our authentic cuisine. We offer the signature four-course Japanese banquet dinner on Saturday, Monday and Thursday evenings.

Because the choice of in-house spa and massage treatments is so wide and the selection decision so highly personal, we offer our various spa services and wellness treatments to augment your accommodation booking if and as you may desire.

  1. Air conditioned
  2. Bathrobes Provided
  3. Hairdryer
  4. Spa
  5. Free Newspaper
  6. Alarm Clock
  7. CD Player
  8. Linen and Towels Provided
  9. Tea/Coffee Making
  10. Mini Bar
  11. Balcony
  12. Daily Room Service
  13. Non-Smoking
  14. Views
  15. Jacuzzi
  16. Fridge - Bar Fridge
  17. Clock Radio
  18. Shower - separate
  19. Wireless Internet

Shizuka Ryokan japanese country spa & wellness retreat

One-Nighter B&B

One-Nighter B&B

Book

Stay for one night and enjoy our Australian or Japanese breakfast. Check-in is from 2pm and check-out up to a leisurely 11am.

All guestrooms feature authentic hallmarks of traditional Japanese style accommodation including futon bedding, shoji rice paper sliding screens, decorative tokonoma alcoves and genuine tatami straw matting, offering that subtle fragrance unmistakenly reminiscent of Japan.

The rooms also boast some modern-world comforts including air conditioning, central hydronic heating, mini-bar refrigerator, tea and coffee making facilities, hair dryer, toiletries and a CD player. The ensuite bathrooms in each guest suite feature beautiful tiling and accessories.

With the emphasis on relaxation, we consider it a virtue that we do not have televisions or telephones in our guestrooms. Whilst very popular with couples, singles and small groups, the ryokan is regretfully not an appropriate venue for babies and children under the age of 16. In the interests of all guests, we thus cannot accept bookings for those under this age.

Shizuka Ryokan is renowned for not only the hospitality of our Japanese staff but also for our authentic cuisine. We offer the signature four-course Japanese banquet dinner on Saturday, Monday and Thursday evenings.

Because the choice of in-house spa and massage treatments is so wide and the selection decision so highly personal, we offer our various spa services and wellness treatments to augment your accommodation booking if and as you may desire.

  1. Air conditioned
  2. Bathrobes Provided
  3. Hairdryer
  4. Spa
  5. Free Newspaper
  6. Alarm Clock
  7. CD Player
  8. Linen and Towels Provided
  9. Tea/Coffee Making
  10. Mini Bar
  11. Balcony
  12. Daily Room Service
  13. Non-Smoking
  14. Views
  15. Jacuzzi
  16. Fridge - Bar Fridge
  17. Clock Radio
  18. Shower - separate
  19. Wireless Internet

Terms & Conditions

PAYMENT POLICY: In submitting this reservation, the deposit is not automatically and immediately deducted but rather processed manually after the booking is reviewed. All services are subject to availability. Accommodation reservations can only be confirmed upon cleared receipt of a deposit of at least 50% of the total reservation value. This deposit is non-refundable but is transferable as defined in the Cancellation Policy.

The remaining 50% balance owing is paid ten days prior to the arrival date on the credit card number originally provided. A small pre-authorisation may be processed before arrival to cover any incidental costs. The remaining amount payable for accommodation is non-refundable and non-transferable 10 days or less from the reserved stay date.

Should either the deposit payment, the subsequent balance payment or the pre-arrival pre-authorisation be unsuccessful, the reservation may lapse and the guest advised. Any and each subsequent transaction to reinstate the reservation is subject to prevailing availability and may incur a $30 administrative fee, whether using the same or an alternative card number or any other payment method.

Dinner and spa reservations can only be confirmed upon receipt of a credit card pre-authorisation or full payment.

Transactions are most conveniently made by a credit card number advised at the time of the booking. MasterCard, Visa, American Express*, JCB* and Diners Club* credit cards are accepted. (* A 3% surcharge applies to American Express, JCB and Diners Club transactions.) Alternatively, direct bank deposit payments may be arranged but will delay the acceptance of the reservation until clearance. Cheques are not accepted without prior arrangement and sufficient clearance time and, in any case, will significantly delay confirmation of the reservation. In fairness to all intending guests, reservations are accepted in strict order of receipt of a cleared deposit payment.

The credit card pre-authorisation obtained prior to check-in may also cover any potential additional incidental expenses that may be incurred during the stay including beverage, mini-bar and additional spa treatment costs. In the absence of a credit card pre-authorisation, an advance payment to cover such incidentals may be required at check-in. Guests are responsible for all costs associated with any loss or damage to property incurred during their stay and such responsibility for reimbursement does not cease at check-out.

Settlement at check-out may be made by MasterCard, Visa, American Express*, JCB* and Diners Club* credit cards, EFTPOS debit card or cash. (* A 3% surcharge applies to American Express, JCB and Diners Club transactions.) Cheques are not accepted at check-in or check-out. All attending guests undertake to pay jointly and severally for all services received.

CANCELLATION POLICY: Cancellations and date changes to accommodation reservations advised 10 days or less from the originally intended arrival date shall incur the full accommodation cost. Please note that such a cost is necessary to compensate an accommodation provider for the holding of a reservation in good faith and the consequent refusal to accept subsequent booking requests. In fairness to all, please note that this Cancellation Policy must be equitably applied, irrespective of the nature of the cause of the cancellation or date change. When a cancellation or date change to an accommodation reservation is advised more than 10 days from the intended arrival date, the deposit is transferable to apply to a new booking for a stay within 6 months of the date of the original reservation, subject to availability and prevailing prices at the time of the subsequent booking. All payments, including the deposit, are non-refundable but may be transferable, as provided within this policy, to an alternate date or, otherwise, to alternate guests. Any booking change may incur a $30 fee for each adjustment.

In the case of bookings for multiple rooms, the above advice period increases by 10 days for each additional room booked beyond the first room. For example, a booking for two rooms requires more than 20 days notice of date change or cancellation. No-shows for accommodation, spa treatments or meals and also early departures are all deemed cancellations within this policy. A booking lapses and the deposit may be forfeited if more than three date changes are requested subsequent to the original reservation. Cancellations and any changes advised 72 hours or less from a spa treatment appointment shall incur the full spa treatment cost. Cancellations and any changes advised 24 hours or less from a cuisine appointment shall incur the full cost. The daily breakfasts included within all B&B tariffs are not costed separately and therefore cannot be deducted from accommodation tariffs if not consumed.

These policies apply equally to Gift Vouchers, where any cancellation costs incurred are applied against the face value of the voucher. If you have a valid Gift Voucher for redemption during this visit, please present the voucher on arrival. On days officially declared as "Code Red" bush fire danger, accommodation, spa and cuisine services may be cancelled by either the guest or Shizuka Ryokan and the full value will be provided to the guest as a Gift Voucher for subsequent use within six months of the originally reserved date.

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Please feel free to enquire if you have any questions not covered by the information on this website.

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