RambutanReturn to main website
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Rambutan is Australia's first ever 5 star 'glam-packers' resort located right in the heart of the nightlife precinct in Townsville city. Nominated for 2 design and building awards the resort itself has an impressive 58 rooms to accommodate a multitude of travellers.
From playful dorms to stylish king rooms, each with their own private en-suite and air-conditioning, guests at Rambutan can enjoy every bit of luxury during their stay without the hefty price tag.
Our onsite restaurant led features a Southern American inspired menu with nothing over $30, including 16 hour slow cooked Brisket and 12 Inch Cuban Po boy’s.
Rambutan’s rooftop bar and pool are the perfect place for locals and backpackers to socialise over a few drinks and indulge in the resort's laid-back ambience.
- On Site Restaurant
- Disabled Access Rooms
- Non-Smoking Rooms
- Outdoor Swimming Pool
- Interconnecting Rooms
- Wheel Chair Access
- Tour Desk
- WiFi Internet
- On-site undercover parking
- Guest Laundry
Terms & Conditions
Guests are required to show a photo identification and credit card upon check-in.
Check in time is from 2pm; arrival after 10pm is subject to prior arrangement.
Check out time is by 11am. Late check out is available at a pro rata rate and by prior arrangement. Failure to check out by 11am will result in another night’s stay being charged.
We cannot accept guests under the age of 18 unless accompanied by a parent or legal guardian.
Please note that when staying in a dormitory room, the property requires a refundable $20 cash bond, per person, at time of check-in. This bond will be refunded at time of check-out.
Please note that the Rambutan is non-BYO (Bring Your Own) venue.
Please note that there is evening entertainment and music playing, up until 24:00 on weekends.
No excessive noise of traffic to and from room. No exceeding number of guests allowed per room. Drunken or disorderly behavior is prohibited. Linen & towels will be counted and damages or theft may result in charges to your credit card.
Cleaning charge: In the event that there is excessive cleaning required a minimum cleaning charge of $100 will be levied to the room charge.
Smoking is prohibited in ALL accommodation – a fee of $200 will be added to the room charge to cover additional cleaning. In the event whereby smoking in a guest room or dorm sets off a false fire alarm a fee of $1,500 will apply.
3.5% surcharge applies to Amex and Diners Card payments.
Rambutan will hold a bond for the duration of your stay - $100 bond for all private rooms and a $20 cash bond for all dormitory rooms. If the room entry card is lost $5 per lost card will be subtracted from the room bond.
Your credit card details will be used to guarantee your reservation, with full payment due at time of check-in. In the event of a non-arrival or less than 24 hours’ notice of cancellation is given, your first nights’ accommodation will be charged by the hotel.
* Hot Deal or Super Deal *
Requires full pre-payment with no changes or refunds permitted.
Rambutan is not able to accept guests under the age of 18 years of age unless staying with their parent or legal guardian.
Guests under 16 years of age must be accompanied by an adult at all times in the resort public areas, including the restaurant, bar and pool area.
Bookings for 8 people or more are considered a group booking and guests must contact the reservation team directly to confirm their reservation. Cancellation of a group booking requires 21 days prior written notice via email to firstname.lastname@example.org otherwise a cancellation fee equal to 10% of the groups total of one night’s accommodation will be taken.