New, modern, purpose built right in the city centre, opposite the town hall. High quality matresses with fresh linen. 24 hour access with the latest doorcard and digital camera security system. Internet, off street parking, BBQ area and large sundeck. Walk to the shops, supermarket and nightlife! Cafe/bar and pool tables on site.
- BBQ Area
- Broadband Internet Access
- In House Movies
- DVD Library
- Guest Laundry
- Non-Smoking Rooms
- Street Parking
- Tour Desk
- WiFi Internet
Terms & Conditions
Terms and Conditions
By accepting these terms and conditions and completing the booking process you are entering into a legal agreement. We look forward to welcoming you to our hostel.
Booking enquiries can be made by phone, email or online.
PLEASE NOTE THAT NOT ALL OF OUR BEDS/ROOMS ARE SHOWN ON OUR BOOKING SITE. PLEASE CALL OR EMAIL US TO DISCUSS YOUR REQUIREMENTS IF YOU CAN NOT SEE WHAT YOU NEED ON LINE.
Please let us know the mix of your party and the ages of any individuals under the age of 18.
Young people under the age of 18 must be accompanied by a parent or supervising adult.
SORRY NO STAG OR HEN PARTIES. We reserve the right to cancel bookings or ask the party to leave, without refund, if we discover they are stag or hen parties.
We do not allow big party groups.
Ontop Backpackers reserves the right to decline any booking at its discretion.
A valid credit card must be provided in order to secure a booking.
Any persons intoxicated or under the influence will be refused check in.
Please note: For groups of 8+ people please email us to book at firstname.lastname@example.org.
Cancellation of Whole Booking
If you notify us of your cancellation at least 48 hours BEFORE 1 pm on the day of arrival there will be no further charge.
If you do not inform us of your cancellation at least 48 hours before 1 pm on the day of arrival and you fail to check in for any reason, your booking will be automatically cancelled and you will be charged for the whole cost of your first nights stay.
A percentage of the total cost of accommodation will be charged prior to arrival to assure correct card details are given.
No Shows will be charged 100% of total booking if no notice has been given.
Large Group Bookings– 8+ People
A valid credit card must be provided in order to secure a booking.
A percentage of the total cost of accommodation will be charged prior to arrival to ensure correct card details are given.
Full payment must be made at check in or pre-paid by Bank Transfer, cheque or card. We will not allow guests into the Hostel until full payment has been made.
Final numbers need to be confirmed no later than 7 days before arrival.
If there is a decrease in the size of your group within 14 days of arrival, no refund will be issued unless the beds/rooms can be re-sold— in which case, a partial refund may be given.
Room Allocation and Dorm Sizes
The allocation of rooms is subject to availability and the managers’ discretion.
If you are booking a dorm bed, dorm size cannot be guaranteed and may vary depending on the bookings received.
Same thing applies to allocation of Ensuite rooms subject to availability. You may be placed into the twin room if all double beds are previously booked and the twin room is the last room available and or you will have to share a bed if the twin room is already occupied.
We are a hostel and our budget accommodation depends on the fullest occupancy when possible. If you wish to book a private room and pay for any unoccupied beds you may do so, otherwise all beds will be open to let to other guests.
Families with children under 16 must book a room for their sole use; individuals under the age of 16 must share a room with a parent or supervising adult.
Young People (Under 18 Years Old)
The hostel is primarily an adult environment. We do not provide any play areas or other child facilities. However children over the age of 12 are welcome provided they:
• Are supervised at all times particularly in the public spaces and shower rooms.
• Share a room with a parent or supervising adult and not with any other adult unconnected with your booking.
If we feel your children are not respecting other customers, staff, the hostel, or the surroundings you will be asked to leave without refund.
Please keep in mind we are a Bar as well as Reception. You need valid ID to be in the bar and we are a restricted area at our discretion. Please consider this when booking a room.
Only children over 12 years old are welcome at On Top Backpackers.
Discount cards only apply to dorm rooms.
You must present your discount cards to staff at check in to ensure you receive a discount.
Late Check Ins
Check in time is between 1pm – 10pm.
IF YOU ARE WISHING TO CHECK IN LATER THAN 10PM YOU MUST WITH NO EXCEPTIONS CONTACT THE HOSTEL DIRECTLY AND MAKE SUCCESSFUL CONTACT TO ORGANISE IF THIS IS POSSIBLE. LATE CHECK INS ARE AT MANAGERS DESCREATION AND A LATE CHECK IN FEE MAY APPLY.
On top Backpackers Hostel is a quiet, relaxed place. We ask all guests to be quiet in and around the hostel after 11 pm.
Personal belongings within the hostel and grounds are your responsibility at all times.
Sorry, no pets are allowed in the hostel.
Reception opens at 7:30 am.
The hostel opens for CHECK IN from 1 pm – 10 pm.
Guests who fail to present ID, fill out our check in form, refuse key deposit payment or credit card details and do not cooperate will be refused entry.
We allow guests to consume alcohol between 1 pm and 8 pm daily. Drinking is only permitted in the kitchen or outside on the sun deck. It is a privilege to be able to consume alcohol—please do not abuse it by being distributive and/or destructive.
It is at the managers’ discretion at anytime to call a stop to consumption if guests are being disrespectful and/or detrimental to the hostel and other guests.
Smoking is only permitted outside on the Sun Deck.
No food or drink in rooms.
CHECK OUT is from 7:30 am to 10 am.
Every Guest staying at On Top pays a $20 security deposit.
Loss of key, late check outs, or disrespect of the Hostel Policy’s will result in the loss of your deposit.
Every guest must have identification in the form of a valid driver’s licence or passport.
No one can check in while intoxicated.
Every guest staying at Ontop must check in and fill out the appropriate forms.
Only guests staying at Ontop are allowed upstairs.
We expect you to show consideration to other guests, hostel staff, the hostel premises, and our neighbours. We reserve the right to ask you to leave, without refund, if, in the opinion of the hostel staff, your presence is considered to be detrimental to any of the above.
The manager reserves the right to charge you further if there is any damage or breakage caused by you and/or your group during your stay.
Cancellations 48 hours prior to the booking date will not incur a fee. Cancellations within 48 hours of the booking date will be charged for in full.