A b o u t M e l b o u r n e A p a r t m e n t s

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Property Information

A b o u t M e l b o u r n e A p a r t m e n t s
+61 3 9822 1696
16 Liverpool Street
MELBOURNE VIC 3000
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# 1 7 o f a l l S p e c i a l t y A c c o m m o d a t i o n i n M E L B O U R N E
Tripadvisor

O f f i c i a l l y A c c r e d i t e d F o u r * * * * S t a r R a t e d S e l f - C a t e r i n g A c c o m m o d a t i o n
Star Ratings Australia

C e r t i f i c a t e O f E x c e l l e n c e 2 0 1 6 * 2 0 1 5 * 2 0 1 4 * 2 0 1 3
TripAdvisor

2 0 1 5 S t e l l a r S t a y s A w a r d
9 / 10 Top 3% of over 800,000 properties worldwide
Hotels Combined

2 0 1 5 C E R T I F I C A T E O F R E C O M M E N D A T I O N
and 5.3 / 6 ranking
Holiday Check

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A B O U T U S

A b o u t M e l b o u r n e A p a r t m e n t s offers visitors a carefully curated collection of independent, bespoke, completely self-contained residential properties in the heart of Melbourne City, perfect for the avant-garde wayfarer.
Our officially Four Star rated, modern, spacious, luxurious 1 B r / 2 B r Apartments, are ideal for accommodating either corporate or leisure traveler to Melbourne, providing a contemporary refuge for experienced travelers with discerning tastes.
Each of our Apartments is bespoke - with a distinct style and aesthetic and bespoke interiors - offering a completely authentic and private taste of life in the worlds Most Liveable City!

LIVERPOOL 16 is within walking distance) to St Vincent's Hospital and the Peter MacCallum Cancer Centre in East Melbourne, making our accommodation ideally positioned for patients, or friends and family, requiring accommodation either during inpatient treatment, or for those requiring pre- or post-surgery/ treatment accommodation.

The Liverpool 16 property has been our main location for 11 years, since it was built in 2006. We offer a choice of bespoke 1 B r / 2 B r Apartments at this modern, boutique property.

Guests can choose from an A La Carte selection of apartments, at this iconic, residential property, and we encourage Guests to place their own bookings so they can select the Apartment they feel is best suited to their personal requirements and preferences.

L o c a t i o n L I V E R P O O L 1 6

Liverpool 16 is a Daryl Jackson Architects residential development, located in Liverpool Street, a lane way in the heart of the Historic Bourke Hill Precinct and Melbourne's renowned theater and dining precinct, at the highly 0sought after Paris End of the CBD. L i v e r p o o l 1 6 features 86 apartments over 11 floors and

R E S T A U R A N T S Grossi Florentino / Pellegrini's / Longrain / Gingerboy / Shark Finn Inn / Becco / Rice Paper Scissors / The European / Flower Drum / HuTong

C O C K T A I L & W I N E B A R S Romeo Lane / Siglo / Punch Lane / Madame Brussels / Double Happiness / 1806 / New Gold Mountain / Collins Quarter / Carlton Club / Eau De Vie

T H E A T R E S Princess Theatre / Her Majestys Theater / The Regent Theater / Melbourne Comedy Theatre

C A F E S Traveller / Cafe Le Petite Bourke / The Mess Hall / Grossi Florentino

S H O P P I N G H & M / Zara / Emporium shopping center / Melbourne Central shopping center / Myer and David Jones department stores.

P A Y M E N T
C a s h / C h e q u e / C r e d i t C a r d - V i s a / M a s t e r c a r d / A m e x / E l e c t r o n i c F u n d s T r a n s f e r / B a n k D e p o s i t

B O N D
We reserve the right to charge guests a BOND at our discretion.
1BR $350+$350
2BR $500

A R R I V A L / D E P A R T U R E
C h e c k - I n from 2pm onward S t r i c t l y B y A p p o i n t m e n t O n l y
C h e c k - O u t strictly by 10am (unless by prior arrangement)

A D D I T I O N A L F E A T U R E S

W I F I
Portable Telstra 4G WiFi modem supplied in each apartment
Connect up to 5 devices - smartphone / tablet / laptop

W I F I D A T A
1 G b $ 1 0
2 G b $ 2 0
3 G b $ 3 0
4 G b $ 4 0
5 G b $ 5 0
1 0 G b $ 1 4 0

A D D I T I O N A L G U E S T S
Selected apartments only $ 5 0

B A B Y E Q U I P M E N T H I R E / D E L I V E R Y
Just Take The Kids P O A

C A R - P A R K I N G
Secure car-parking must be booked in advance $ 2 5 P E R N I G H T

H O U S E K E E P I N G / L I N E N
Apartments are serviced as follows
5 + nights - 1 service I N C L U D E D
8 + nights - 2 services I N C L U D E D
12 + nights - 3 services I N C L U D E D
Extra housekeeping services / Full linen turnover are provided upon request P O A

P E R S O N A L C H E C K - I N
Strictly by appointment only I N C L U D E D

2 4 H O U R S E L F C H E C K - I N
By prior arrangement for Repeat Guests only I N C L U D E D

Property Features

  1. DVD Library
  2. Non-Smoking Property
  3. Non-Smoking Rooms
  4. On-site undercover parking
  5. Security Parking
  6. WiFi Internet
  7. Lift / Elevator
  8. Street parking
  9. Guest Laundry
  10. In House Movies

Accommodation Details

1 0 4 L I V E R P O O L 1 b r

Book

APARTMENT 104 / 16 LIVERPOOL STREET MELBOURNE

  1. Air conditioned
  2. Hairdryer
  3. Microwave
  4. Tea/Coffee Making
  5. Stove top
  6. Alarm Clock
  7. Iron/Ironing board
  8. Non-Smoking
  9. Views
  10. Heating
  11. Balcony
  12. Kitchen
  13. Oven
  14. Weekly Room Service
  15. Dining Setting
  16. CD Player
  17. Laundry Facilities
  18. Queen bed
  19. Wireless Internet
  20. 2 Queen Beds
  21. Dishwasher
  22. Lift/Elevator Access
  23. Shower - separate
  24. Free In-House Movies
  25. Room Safe
  26. Ceiling Fans
  27. Linen and Towels Provided
  28. Television
  29. Ipod Dock
  30. Linen Provided
  31. Clock Radio
  32. Lounge Area
  33. Toaster
  34. Fridge - Fullsize
  35. Washer and Dryer
  36. DVD Player

1 0 4 L I V E R P O O L 2 b r

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APARTMENT 104 / 16 LIVERPOOL STREET MELBOURNE

  1. Air conditioned
  2. Hairdryer
  3. Microwave
  4. Tea/Coffee Making
  5. Stove top
  6. Alarm Clock
  7. Iron/Ironing board
  8. Non-Smoking
  9. Views
  10. Heating
  11. Balcony
  12. Kitchen
  13. Oven
  14. Weekly Room Service
  15. Dining Setting
  16. CD Player
  17. Laundry Facilities
  18. Queen bed
  19. Wireless Internet
  20. 2 Queen Beds
  21. Dishwasher
  22. Lift/Elevator Access
  23. Shower - separate
  24. Free In-House Movies
  25. Room Safe
  26. Ceiling Fans
  27. Linen and Towels Provided
  28. Television
  29. Ipod Dock
  30. Linen Provided
  31. Clock Radio
  32. Lounge Area
  33. Toaster
  34. Fridge - Fullsize
  35. Washer and Dryer
  36. DVD Player

A b o u t M e l b o u r n e A p a r t m e n t s

4 0 2 L I V E R P O O L 1 b r

4 0 2 L I V E R P O O L 1 b r

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APARTMENT 402 / 16 LIVERPOOL STREET MELBOURNE

  1. Air conditioned
  2. Hairdryer
  3. Non-Smoking
  4. Toaster
  5. Fridge - Fullsize
  6. Alarm Clock
  7. Iron/Ironing board
  8. Oven
  9. Tea/Coffee Making
  10. Stove top
  11. Balcony
  12. Kitchen
  13. Queen bed
  14. Views
  15. Heating
  16. CD Player
  17. Laundry Facilities
  18. Rollaway Beds Available
  19. Weekly Room Service
  20. Dining Setting
  21. Dishwasher
  22. Lift/Elevator Access
  23. Shower - separate
  24. Wireless Internet
  25. Room Safe
  26. Clock Radio
  27. Linen and Towels Provided
  28. Sofa Bed
  29. Free In-House Movies
  30. Linen Provided
  31. Double Bed
  32. Lounge Area
  33. Television
  34. Ipod Dock
  35. Washer and Dryer
  36. DVD Player
  37. Microwave

9 0 4 L I V E R P O O L 1 b r

Book

APARTMENT 904 / 16 LIVERPOOL STREET MELBOURNE

  1. Air conditioned
  2. DVD Player
  3. Microwave
  4. Toaster
  5. Fridge - Fullsize
  6. Alarm Clock
  7. Hairdryer
  8. Non-Smoking
  9. Tea/Coffee Making
  10. Outdoor Setting
  11. Balcony
  12. Iron/Ironing board
  13. Oven
  14. Views
  15. Stove top
  16. Barbeque
  17. Kitchen
  18. Queen bed
  19. Weekly Room Service
  20. Heating
  21. CD Player
  22. Laundry Facilities
  23. Rollaway Beds Available
  24. Wireless Internet
  25. Dining Setting
  26. Dishwasher
  27. Lift/Elevator Access
  28. Shower - separate
  29. Desk
  30. Room Safe
  31. Ceiling Fans
  32. Linen and Towels Provided
  33. Sofa Bed
  34. Free In-House Movies
  35. Linen Provided
  36. Clock Radio
  37. Lounge Area
  38. Television
  39. Ipod Dock
  40. Washer and Dryer
  41. Double Bed

Terms & Conditions

A B O U T M E L B O U R N E A P A R T M E N T S
T e r m s & C o n d i t i o n s O f B o o k i n g

D E F I N I T I O N S
----------------------------

• “ B O O K I N G ” refers to the period for which you have paid to stay at the Property.

• “ P R O P E R T Y ” refers to any/all properties managed by About Melbourne Apartments and includes all the fixtures, fittings and equipment contained within.

• “ M A N A G E M E N T ” refers to the Owner/Operator of About Melbourne Apartments / The Manager of the property.

• " G U E S T / S " refers to any/all registered persons / any/all who stay overnight in the Property during the Booking period.

• " V I S I T O R " refers to any/all person/s a Guest permits to access/visit the Property during the Booking period.

A C C E P T A N C E & R E S P O N S I B I L I T Y
---------------------------------------------------------------------

• Payment of a DEPOSIT or of the TOTAL TARIFF constitutes acceptance of these Terms and Conditions.

A R R I V A L / C H E C K - I N
--------------------------------------------

• CHECK-IN is strictly from 2PM ONWARD strictly by appointment only

• EARLY CHECK-IN is subject to prior arrangement and availability and additional day use charges will be applied for this service.
FROM 11AM ONWARD CHECK-IN $ 50% of the relevant nightly room rate
BEFORE 10AM $ 100% of the relevant nightly room rate

• Guests must notify Management of either their -
Incoming flight arrival time OR
Estimated arrival time OR
Preferred check-in time
AND a mobile contact number upon booking as all check-ins are on site
STRICTLY BY APPOINTMENT ONLY with a member of our staff.

• HOW TO CHECK-IN - Upon arrival at the property at the nominated check-in appointment time, please call us on +61 (0)3 9822 1696 to alert a member of staff. Guests will be met in the front foyer / entrance of the building.

• AFTER HOURS / SELF CHECK-IN In the event a Guest is likely to check-inoutside of normal office hours on-site self check-in for you. Keys will be left secured at the property for you, and you will be sent instructions for your self check-in in the week proceeding your arrival in Melbourne.

D E P A R T U R E / C H E C K - O U T
-------------------------------------------------------
• CHECK-OUT Upon departure Guests are requested to LEAVE BOTH SETS OF APARTMENT KEYS INSIDE THE APARTMENT before locking the front door from the inside and shutting it behind them (locking the keys into the apartment for collection).

Guests vacating the car park should lock their apartment and after vacating the car park they should LEAVE BOTH SETS OF KEYS IN THE FOYER MAIL BOX FOR APARTMENT 104 to await collection by our staff.

• LATE CHECK-OUT is subject to availability and must be arranged prior to check-in. Additional day use charges will be applied for this service as follows -
UNTIL 1PM CHECK-OUT $ 50% of the relevant nightly room rate
AFTER 1PM CHECK-OUT $ 100% of the relevant nightly room rate

P A Y M E N T
---------------------

• Payment for the Booking is split into two portions –
the DEPOSIT paid upon Booking and then
the remaining BALANCE paid at least 14 days prior to arrival or
28 days prior to arrival (during Peak Travel or Special Event Periods)

• Guests are welcome to pay either AS ABOVE or
the FULL AMOUNT OWING in $AUD upon booking -
Guests preference should be mentioned in the comments section upon booking or contact us direct to advise.

• Bookings are not confirmed until the deposit has been received in full. If the deposit is not received within 24 hours of Booking, the Booking will be cancelled without notification.

• Should ABOUT MELBOURNE APARTMENTS incur additional charges or penalties during/as a result of a Guests stay - the cost of repair/replacement/restitution will be automatically charged in full to the Registered Guests Credit Card (on file) and the details will be provided to the Registered Guest via email.

• FULL PAYMENT / PAYMENT OF THE BALANCE OWING must be received at least 14 days / 2 weeks prior to the check in date.
Bookings over peak travel or special events periods will require Bookings to be paid in full at least 28 days / 4 weeks prior to the check-in date.

• Unless Guests make contact in advance to arrange alternate payment - all charges are automatically deducted from the VISA / MASTERCARD / AMEX Credit Card used to make the Booking.

• All payments must be received in $AUD net of any bank or other transaction charges. Including international bank and credit card transactions.

• Guests should ensure all payments are made within the specified time limits or the Booking may be cancelled automatically, without notice or liability to you.

• Preferred payment method is by VISA / MASTERCARD / AMEX credit card ONLY.

• ALL Credit Card charges are subject to a BANK SURCHARGE -
Visa / MasterCard / Amex 2%

• PAYMENT of the TOTAL FEE entitles Guests to an exclusive LICENSE TO OCCUPY THE PROPERTY for the days specified in the booking (BUT NOT TO POSSESSION).
Guests agree that regardless of the length of stay, there are NO Tenancy or other rights created, under the Residential Tenancies Act 1997.
ABOUT MELBOURNE APARTMENTS grants the Guest a License and Use of The Property, and the Guest agrees that About Melbourne Apartments may terminate the License AT ANY TIME should the TERMS AND CONDITIONS OF STAY be breached..

C A N C E L L A T I O N / V A R I A T I O N O F B O O K I N G
--------------------------------------------------------

• If a Registered Guest wishes to vary or cancel their Booking, we ask that they contact us as a matter of urgency via phone +61 (0)3 9822 1696 to advise AND discuss.

• WRITTEN CONFIRMATION OF CANCELLATION must be sent immediately by the authorized person as listed on the booking.
In addition we require the Registered Guest to submit formal notification via email to info@aboutmelbourne.com.au as a matter of urgency, to give Management the best possible opportunity to re-book the dates in question and refund as much of the payment as possible to the Guest.

• In the event of a cancellation the first nights tariff is NOT REFUNDABLE.

• In the event of a cancellation a NON-REFUNDABLE administration fee of $100 will also be payable.

• If the Guest decides to cancel a Booking, About Melbourne Apartments reserves the right to charge up to / including the FULL TARIFF owing for the Booking as compensation for any loss of revenue resulting from the cancellation.

• As soon as About Melbourne Apartment Management are notified in writing of the Guests intention to cancel the Booking. About Melbourne Apartments will re-advertise the property for all the dates in question via all our usual Booking methods and make every effort to re-let ALL the nights in question in an effort to ensure that neither Party is left significantly out of pocket.

• In the event the Property is able to be re-let, a further refund may be made to the Guest up to the full tariff, less the administration fee of $100 and any merchant / bank fees.

• Should the Guest be eligible for a refund it will be made through the same chosen payment method utilized at the time of booking.

• A VARIATION of the Booking which reduces THE TOTAL NUMBER OF NIGHTS of the original Booking - will be a treated as a Cancellation of the Booking in respect to those nights.

• A VARIATION of the Booking which reduces THE TOTAL NUMBER OF GUESTS / THE TOTAL TARIFF FOR THE STAY will be treated as a Cancellation of the Booking in respect to those Guests.

• An ADMINISTRATION FEE of $100AUD will be charged for any VARIATION or CANCELLATION or for stays requiring a level of administration over and above what is generally expected.

• Unless otherwise specified ABOUT MELBOURNE APARTMENTS maintains a MINIMUM STAY in all Properties of 2 NIGHTS. No Refunds will be made for a Variation that breaches the Minimum Stay policy.

• Guests will not be entitled to a Refund -
If the Guest has a change of mind OR
If the Guest has a conflict in scheduling OR
If the Guest or anyone associated with the Guest is subject to accident / illness which prevents them from traveling OR
If the Guest is suddenly unable to travel for any reason OR
If the all / part of the Guests group cancels for any reason OR
If Guests do not like the Accommodation OR
If the Guest finds less expensive OR
If the Guest finds more preferable accommodation elsewhere and opts to cancel their booking in preference of staying elsewhere.

P R I V A C Y
--------------------

• We adhere to the National Privacy Principles relating to the collection of personal information. Information collected from Guests during the booking process is required to either meet the requirements of State Legislation regarding the maintenance of a guest register, for fire safety reasons, for billing purposes and to offer services to the Guest. If the Guest does not provide us with the necessary information, we may be unable to provide the Guest with Accommodation. We may make this information available to third parties who assist us in providing services, where required by law, or to enforce collection of outstanding payments/costs incurred. The Guest must advise us if the details on their registration are inaccurate or incorrect. Personal information collected during the Guests stay will be retained for the time necessary to comply with taxation and accounting requirements (usually seven years).

• The Guest may request access to personal information we hold about them. Copies (other than electronic data) are generally not available after one year. We will not permit any misuse of this data. We will adhere to our Industry Association standards for use of any personal information.

• The Guest agrees to receive ongoing information from About Melbourne Apartments in the future unless the Guest advises us otherwise in writing.

H O U S E R U L E S
--------------------------------

• The number of Guests staying at the Property must not exceed the number specified by the Manager AND agreed to in the Booking Confirmation. In the event that additional / unspecified persons are found to have stayed at the Property - additional fees will be charged according to our usual rates for a property that is permitted to accommodate the relevant number of Guests. In this event About Melbourne Apartments Management also reserves the right to terminate the Booking without prior notice or refund.

• The Guest agrees to adhere strictly to any reasonable house rules which may are made available to them in the Booking Confirmation documentation or at the Property. Failure by the Guest to adhere strictly to these House Rules and / or ensure adherence by ALL their Guests / Visitors may result in the Booking being terminated without prior notice or refund.

• Parties and Functions are strictly prohibited. Unauthorized parties, group gatherings and functions are strictly prohibited. We have a ZERO TOLERANCE policy which is strictly enforced at all times. Guests and their Visitors are required to adhere strictly to all House Rules and not enter and exit the property quietly.

• The noise level must be inaudible from neighboring properties between 10pm and 8am Sunday to Thursday, and between 11pm and 9am Friday to Saturday.

• All Guests are expected to behave in a manner that does not cause distress to neighbors or interfere in any way with the quiet enjoyment of their property. We reserve the right to remove Guests who do not adhere to this code of behavior. In these cases, no refund will be due, and we will not be responsible for finding or funding alternate accommodation, nor will we be responsible for any other associated costs.

• Guests may not engage in any illegal activity at the Property at any time.

* L I N E N / T O W E L S
-----------------------------------
• We supply linen, pillows, blankets and towels which must be left in the bathroom on departure.

• Further linen may be hired through Management. Beach towels are not included.
Guests are requested not to use our linen in any way which may cause it to be irreparably stained/damaged, this includes make-up, sunless tanning products.
In the event of this guests will be charged for linen replacement costs as follows:
Fitted/Flat sheets $25 each
Pillow cases $10.00 each
Towels $10.00
Hand towels $5.00
Face washers $3.00
Bath mats $11.00

9. PETS

• No pets are allowed on the Property at any time. We reserve the right to terminate the booking without refund if pets belonging to the guests or visitors are brought onto the Property.

10. BREAKAGES, LOSSES AND GUEST CHARGES

• Apartments are subject to inspection upon departure. You are responsible for leaving the property in the state in which you had found it upon arrival. All breakages or losses must be reported immediately to us. Whilst we will not pursue reimbursement for minor accidental damage or normal wear and tear, the cost of making good any other damage or loss to the property or its contents will be charged using you credit card (details provided). Please note this includes the removal of consumable items from the Property which are provided for guest use whilst in house and are not intended as individual use presentations (including laundry/dish-washing powder toiletries and cleaning products).

• The triggering of fire alarms, sprinklers or fire extinguishers which activate building alarms and MFB call outs (charged at $2500 to the building) will be recovered from the registered guest.

• Standard cleaning services on your departure are included in your rates. Properties may also include interim cleaning services for stays of five nights or longer. Guests are expected to leave the property in a neat and tidy state (we expect all rubbish put in the appropriate council rubbish bins provided, and crockery and cutlery washed and packed away) without the need for extensive or excessive cleaning. Should the cleaning fee be more than the usual cost for cleaning the Property, you will be charged the additional costs over and above the normal cleaning fee. Charges incurred up to $500.

• All furniture and furnishings must be left in the condition and position they were in when you arrived

• The Property should be vacated on time and secured. All windows and doors are to be locked. All keys must be returned to Management or as otherwise directed.

• You are responsible for the safekeeping and replacement of accommodation keys. Guests are provided with two sets of keys for each apartment upon check in. It is our policy to have all locks changed if keys are lost or not returned. All associated costs will be charged to your credit card (details provided). Charge incurred $220 per set of keys.

• Reasonable usage of electricity, gas any other utilities provided at the property are included in your rates. Excessive use (more than 30% increase compared to similar periods) of any of these utilities may be charged for using your credit card (details provided). If charges are passed onto the guest, evidence of charges will be provided upon request.

• Smoking is not permitted within the Property, only outside on balconies. We ask that smokers be considerate and try to avoid smoke permeating the apartment from the balcony area.

• The owners of the Property are not liable for loss to you of any personal belongings whilst at the property. Guest items found by our cleaning staff are kept in the office for six weeks before discarding. It is the guests responsibility to follow up any items that may have been left behind at the Property. We request guests send a reply paid envelope to us in order for us to return the items.

11. PROBLEMS OR COMPLAINTS

• You should not wait until you return home before complaining about any matter as no inspection can be carried out when others are occupying the Property. We welcome hearing from you in relation to any complaints or concerns and prefer that you phone us immediately so Management has the chance to rectify the situation as quickly and efficiently as possible. You must allow repair/service access to the Property during reasonable hours.

• Any complaint, which cannot be resolved locally, must be notified in writing to Management prior to departure from the Property.

• Failure to follow this procedure this may hinder the ability of Management to rectify the problem or complaint and reduce or extinguish any claim you may have.

12. CAR PARKING

• Underground security car-parking is available within our building on a limited basis only, and preferably must be arranged prior to arrival.

• The cost for car-parking is $20AUD per night.

• The entrance to the LIVERPOOL 16 car-park is from the rear of the building from Harwood Place (off Little Bourke Street).

• Please call us on (03) 9822 1696 upon arrival in the lane way to advise us of your presence.

• Upon check out and departure from the car park you will require the use of your keys so please take them with you and ensure your apartment is left secured.

• Clearance for this car park is 2.1m.

• After exit please drop your keys in #104 letter box in the foyer ONLY.

13. TERMINATION

• Your occupation of the Property may be terminated by us without notice in the event that you breach any material term or condition or in the event that any amount due is not paid.

14. DISCLAIMER

• The owner of the property cannot be held responsible for failure or interruption to power or services to the property for reasons beyond our control.

• The owners are not liable for any indirect, incidental, special and/or consequential damage or loss of profits which result from use of the Property and services provided to you.

15. RELEASE AND INDEMNITY

• You agree to indemnify and release the owner from any damages, claims, suits or proceedings brought by any third party which may arise as a result of your use of the property and/or services provided to you.

• We recommend ALL guests purchase travel insurance. Management cannot be held responsible for all injuries, illness or accidents and events that either prevent guests from traveling, and/or require them to cancel a booking, or that may occur whilst traveling/staying at our Property.

CANCELLATION OR VARIATION

• If you wish to vary or cancel your Booking, please contact us immediately on 03 9822 1696 to discuss. We also ask that you forward your request in writing via email so we may keep this on file.

• In the event of a cancellation your deposit is non-refundable.

• If a cancellation occurs, we reserve the right to charge up to the full amount for your stay as compensation for loss of revenue.

• If Management is able to re-let the Property for the period cancelled a further refund may be made less the non-refundable deposit (first nights tariff) and an administration fee of $50.

• Should you be eligible for a refund it will be made through your chosen payment method at time of booking.

• A variation of the Booking which reduces the number of nights stay will be a treated as a cancellation of the Booking in respect of those nights.

• A variation of the Booking which reduces the number of guests will be treated as a cancellation of the Booking in respect of those guests.

• An administration charge of $50 will be charged for any variation or cancellation.

• We have a minimum nights stay policy of 2 nights. No refund will be made for a variation to the extent that it breaches our minimum nights stay policy.

*We are not obligated to provide a refund if the customer changes his/her mind, does not like the Accommodation or finds accommodation cheaper elsewhere and cancels the booking.

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Thank you for your inquiry regarding
A b o u t M e l b o u r n e A p a r t m e n t s
carefully curated collection of independent, bespoke, residential Apartments in Melbourne City. We will respond to your email as soon as possible!

Amelia & Co
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