Discovery Melbourne

Terms & Conditions

1. A 30% deposit will be charged to the credit card provided immediately upon booking. This deposit is non-refundable and non-transferable.

2. Group booking policy: While we make the greatest effort to place all guests of a single booking into the same room, this is not always possible. Group bookings (2 people or more) that are not made directly with the hostel, are not guarantee to be allocated to the same room. To avoid having a group split up, please book well in advance.

3. Please note that there is a 2% charge when paying by EFTPOS or credit card.

4. All children must be accompanied by adults.

Cancellations will not be processed without written confirmation. If cancelled or modified up to 1 day before date of arrival, 30 percent of the total price of the reservation will be charged. If cancelled or modified later or in case of no-show, 50 percent of the total price of the reservation will be charged.

Cancel 0 day or greater prior to check in → 50.0%
Cancel 1 days or greater prior to check in → 30.0%

Prepayment: 30% of the total amount may be charged anytime after booking. Different pre-payment policies apply to Christmas/New Year bookings. Please note The Village Hostels have a no refund policy. A 2% surcharge applies to all card payments.

Christmas/New Year policy:
No check-in or check-out available on 25th December, 26th December, 31st December, 1st January. All bookings for the period 24th December - 2nd January will be charged in full at the time of booking. Declined payment will result in cancellation of the booking. Payments made for bookings during this period are non-refundable and non-transferrable. A 2% card surcharge applies.

From 24 December to 2nd January
Cancel 0 day or greater prior to check in → Full amount